Following on from January's strong start, the new year continues to go well for us here at Tactical Support Solutions.
Here's a quick look at our KPIs for the month of February:
On-Time Delivery
100% in February 2025
We achieved a perfect score for on-time delivery (OTD) in February. All services were delivered within the required timeframe, with no delays whatsoever.
'Right First Time' Quality
100% in February 2025
We also maintained our 100% right first time (RFT) rate in February. All of last month's work met our exacting quality standards at the first time of asking.
Customer Satisfaction
100% in February 2025
Best of all, we achieved a 100% customer satisfaction score for the month of February. In other words, all of our clients were completely satisfied with the service they received from Tactical Support Solutions.
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