2025 is off to a great start for the team here at Tactical Support Solutions. Yet again, we achieved a 100% score for each of our KPIs last month.
On-Time Delivery
100% in January 2025
We maintained our perfect on-time delivery (OTD) rate in January, missing no deadlines whatsoever.
'Right First Time' Quality
100% in January 2025
We also maintained a 100% RFT rate, achieving a consistent standard of quality and keeping wasted resources to a minimum.
Customer Satisfaction
100% in January 2025
All of our customers reported total satisfaction in January, with zero complaints for the month.
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